Atlas Athens, athens-ga

Save yourself the headache and look elsewhere. I'm writing this because I lived here and had an absolutely miserable experience, and people deserve to know the truth before signing a lease. Let's start with the money. The rent is already overpriced for how far it sits from campus, and then they pile on extra fees that add up fast. I paid for a parking pass every single month without fail — and still got towed. My sticker had fallen off my car and instead of any grace or common sense, I came out to find my car gone. $400 out of pocket to get it back, on top of the monthly parking fee I had already paid. I brought this to management and they did absolutely nothing. No refund, no apology, no accountability. And don't trust the 5-star reviews. Management hands out gift cards in exchange for positive ratings, so that inflated score means nothing. The unit itself looks nice on a tour — that's exactly how they reel you in. Don't fall for it.

It has been two weeks since the fire alarm was abnormal. Atlas Athens never solved it. The solution they gave was to wait and let the managers shut it down manually when they had time. But the problem is that when the fire alarm goes off at midnight, no one can solve it. It will keep ringing. No one knows when it will stop. It's 10: 40 in the evening. The fire alarm is ringing loudly. No one can turn it off. I can't sleep. The staff will always reply with AI. And not all the residents in the apartment will face the problem of noisy fire alarm. Only some buildings near the fire alarm will be affected by it. That's why Atlas Athens has been perfunctory. I haven't had a good sleep for a long time. Living in anxiety and anxiety every day. I don't know when the fire alarm will go off and stop. If you plan to live here, you may be faced with a management team that pays lip service but has no actual actions, and you will never be able to sleep normally. The fire alarm will sound at any time according to its own wishes. Now it is 2 am. The fire alarm is still on. I can not sleep. This time the sound is louder than before. I'm going crazy.

I really like living here and I always feel safe in the complex which is amazing! Also, on a holiday weekend, maintenance was here for an emergency request which is amazing for a student apartment complex! However, I take a star off because I think it is important to note that the WiFi is not reliable and the buildings do not allow data through the walls. Also, the shuttle is not that reliable. It feels that at least once or twice a week, the shuttle stops running at 1:15 pm. If these two things were fixed, this would be a 5 star review! The staff is incredibly nice and makes this feel more like a community than any other apartments complex I toured! If community is important to you, I recommend Atlas!

I have felt both disregarded and disrespected by the staff here. On the day of move in my unit was filthy and my work orders to fix holes, missing paint, and other small things was completely ignored. Twice. I have revived disrespectful messages regarding an issue with a pet that felt utterly humiliating. I had issues regarding my account charges almost every month and have constantly felt like the approaches to my issues were not handled the way they should have. I had to ask for human decency when being approached with an issue that had already been handled. Outside of issues with the unit itself has been with the staff. On top of that, the shuttle is incredibly unreliable. They tell you to communicate issues and half the time they act like they can’t do anything about it, take your money, or disregard it with a rude attitude. The longer I live here, the worse my experience gets. My key doesn’t work to get in any of the amenities, I barely ever get emails about my packages being delivered, and NO ONE IS EVER AT THE FRONT DESK. I was looking for somewhere fairly affordable with a healthy and supportive management but the management is terrible and the affordability is a mask until your utility and any other charges on your bill add up. This place is nice so it’s extremely unfortunate when there are SO many issues all the time. I wouldn’t be writing this review if I had received better care and respect as a paying resident. Find somewhere else.

Jenna and Kyndal who both work the front desk are very welcoming, friendly, and understanding! We were able to fill out applications with ease due to their patience and great service skills!