Cabana Beach San Marcos, san-marcos-tx

I drove to San Marcos with the intention of only touring apartments and making my decision later, but after touring with Josie I returned about 2 hours later and signed. After touring 4 apartments previously, we were tempted to just drive home and maybe tour Cabana Beach another day (thank God we didn’t). We walked in with the plan of just taking a quick tour and picking up a flier, but then we were kindly welcomed by Josie. She took the time to break down all the details, never made me feel rushed, and made sure I fully understood everything throughout the process. She was welcoming, knowledgeable, and made the entire experience feel easy and genuine. Highly recommend touring here even if it’s not at the top of your list!

This was my first year living off-campus, and if I could go back and choose literally anywhere else I would. Today was my final straw. There has been a plumbing issue in building 10 where I stay, and they are trying to get it fixed. Ok, great, but then they don't tell us when they are going to shut off our water??? There was no email correspondence about it this morning, and I had to find out when I tried brushing my teeth. It is always one thing after another at this place. I know some people have had an okay time here, but for me and my husband in a 2x2 in building 10, do not come here. If you are in a 2x2 in building 10, break the lease, seriously. We have had ant infestation after ant infestation because there are literal holes in the baseboards because the foundation of the building is absolutely obliterated. They spend more attention on the landscaping for the complex than any of the major issues of the buildings. They are finally fixing the foundation right now, which doesn't even matter for us because we move out next month. When we moved in, our dryer duct was torn up, A/C stopped working multiple times, dishwasher was broken, microwave broke while we were here, and the screens in the patio that make the place worth coming to constantly break because they get a cheap servicer to screen the patios. We take care of our living setting, cleaning every week and keeping it tidy, of course natural wear and tear will occur, but not to this level.Not to mention, utilities are so high here. It is my husband and I living here, and we pay anywhere ranging from $200-350 for utilities in total; they get split, so we each pay $100-175 EACH for utilities. The lowest month for utilities we had was maybe $175, and that was because our whole A/C unit died, and we had to get a new unit so we were without an actual A/C unit. The wifi connection was also really horrible, and it was difficult for both of us to complete schoolwork at the same time. Maintenance was extremely slow at the beginning of the year for these issues; it took ~3 weeks for work orders to be completed, which I understand is not the maintenance guys' fault, but rather the crappy apartment complex's fault, as they just need to hire more workers. The photo below shows my husband having to tape up the screen because it came undone and the screen was just flapping open. The photos of the floors show how we have actual wood flooring in one of the bathrooms, but we have vinyl stick-on flooring for the rest of the apartment. TLDR; water shut off w/ no notice, which is illegal!!, ant infestations, foundation issues leading to holes in ground, wifi sucked, appliances were crappy, screened-in porches not worth it due to always breaking, people don't pick up their dog poop anywhere and are not enforced to do so, and the utilities are extremely high.

They constantly will do renovations expecting you to move everything out of certain rooms while only giving 2 days notice, and you will be fined if you aren't able to get everything moved. Completely disregarding that many people work and don't have time to completely empty out the kitchen in 2 days. They also reply to every review saying this that they'll keep the complaints in mind in the future and will actually do worse next time.

Max and Josie were both super helpful during my move in process. I gained adequate information about my residence and both assisted me with getting familiarized with the community customs and school system (TXST). Overall would recommend both as the go to contacts for all new residents or those looking for the best guides! Cheers!

still currently living here, only staying bc i dont wanna mess up my credit from breaking my lease. this was my first time living away from family and it was honestly the worst apartment ever. the ppl at the front office were mostly nice but maintenance was the worst. if I put in an order they would almost always mark it as complete but never actually show up, when they did they would always break the thing more instead of fixing it. ex: my refrigerator was leaking for a while and the lead maintenance guy claimed it was bc my roommate and I were "blocking the vent inside the freezer" (we had just moved in and had no food in the freezer so we knew this was a lie) my grandpa who works with freezers took a look at it, figured out what was wrong with it, and said we needed maintenance to order a specific new part for the ice maker bc it was causing the leak. when I explained this to the guy he basically told me I was crazy and stupid and that wasnt the case at all (along with calling me several curse words. in Spanish). after an argument and research showing him the part, he realized I was right. instead of ordering the part he just shut off our ice maker completely, its been like 4 months and still no update. and to this day any order my roommate and I put in gets ignored so maintenance has been refusing to complete our orders for months. this is just one of MANY issues we've had with maintenance. inspections, they give u a SINGLE day notice when inspections start but dont tell u when exactly they'll be at ur apartment and the rule is if ur not present ur animal has to be crated at all times. this is extremely inconvenient to ppl like me who can't afford to call into work and have a cat they can't crate all day. didnt happen to us but a neighbor, inspectors came and left the door wide open when they left and their cat got out. policies, they have quiet time hours and no smoking rules here, the residents guide they give u states if these are broken it's a 500$ fine, its not, if u report something they send out a reminder email to everyone and thats it. ive had upstairs neighbors that like to do it all night very loudly and making a noise complaint doesn't do anything, extremely inconvenient and annoying. finally, the last thing. isn't it illegal for apartments to do renovations INSIDE while ppl are actively living in them? if so they dont care. they decided that for at least a week they will be doing construction inside all residents bathrooms and kitchens from 9am until 6pm, animals have to be crated entire time, must remove personal belongings from these areas and they are not responsible for anything broken or stolen, debree WILL be everywhere the entire process and u are to not mess with any of their renovation tools or items or else u will be fined, and lastly expect to have little to no access to these areas for the week of renovations. I am fortunate enough to have a place to go during this week as I do not feel comfortable leaving my cat crated 24/7 or having no access to half my apartment. I am however packing up most of my stuff bc this is sketchy as hell and I do not trust these ppl to break or steal my stuff while having full access to my apartment for week and literally doing construction on the inside of it. to the ppl who have no where else to go and have to live like this during the next week I am so so sorry. they have an entire month of the complex being emptied so I dont understand why they dont do inside renovations at that time. none of this should be legal and if it's not this place needs to be investigated. im grateful it gave me a roof over my head but this was absolutely the worst first experience to my own apartment ever. I doubt I'll be getting my security deposit back as the unit was already falling apart when we first moved in and has only been getting worse. i refuse to pay any fees they give, credit be dammed, im getting a new bank account soon anyway.