Monticello Apartments, provo-ut

The apartment has a lot of storage space which is really nice, and its conveniently located right across from campus. Gigi is pretty cool and I enjoy getting free waffles every Wednesday. Only downside I'd say is the monthly cleaning checks can be pretty stressful.

I love Monticello! I’ve met some of the greatest people here, the ward is amazing, it’s so conveniently close to campus and the management staff is fantastic. They’ve always been so kind, understanding and willing to help, it’s clear they care about their tenants and their situations. Plus it’s generally one of the better deals in Provo. Any complaints would be that rent and parking tends to increase year by year and parking’s pretty pricy, but street parking is always an option. Clean checks are also getting stricter. This stuff however comes with Redstone owning the complex, like most others in Provo (honking corporate greed). However, would still highly recommend 👌

Great ward and very close to BYU campus. Also not too expensive, especially for the location. The office staff were always nice and tried to be helpful. Overall living here is pretty good, but there is one major frustration. To start, I fully recognize that the policy I outline here is stated in the lease and is legal, but it is deeply unethical. If you sell your contract and move out early, you forfeit your security deposit and are charged a "transfer fee," which is 85% of your monthly rent. My wife and I each lost $700 as a result of this policy, which is a significant burden for a newly married couple. Given how frequently residents here get married or move out because of other life changes, you would think that apartment management would have thought about this. Furthermore, Monticello and Redstone incur no financial losses when a contract is sold, since the bedspace is rented by a new person who pays full rent. Essentially, they still generate the same income after a resident moves out early. Their justification, which is that the complex cannot verify the condition of the apartment when you move out early, may explain why you forfeit your deposit, but it does not rationalize the additional "transfer fee." The "transfer fee" appears to serve no other purpose than to take additional money from full-time college students. While it is technically legal and they are fully within their right to have this policy, in my view it is unjust and places unnecessary financial stress on its former residents.

I’ve lived here for two years and it’s been a great experience. The management is great, especially GiGi, and they are always doing things to improve living conditions for tenants. I have met some of the best people ever, and it being so close to campus is a huge plus

Although I didn’t have the chance to move in to Monticello Apartments because I got married, the staff were very helpful in helping me sell my contract. They provided specific places for me to post my contract and did all they could to help me sell it even though I was in California. Gigi especially was reliable and quick to respond to all my questions! From other people I talked to when I planned to move in, I learned it is a great place to live because of the many amnesties and the affordable rent. I would certainly consider this a great place to live for students who want to live off campus, but still be close by.