Copper Beech at San Marcos, san-marcos-tx

The apartments and space are nice. The amenities are horrible, the pool is almost always closed or dirty, the gym is a complete safety hazard, almost all the equipment is broken or missing. Even before i lived here and i visited friends that lived here, i would see that the gym was in terrible condition, which is so disappointing because these apartments could be great if the amenities were maintained

I have lived at Copper Beech Townhomes for two years, and unfortunately my experience has been extremely frustrating due to ongoing maintenance, safety, and management issues. Throughout my time here, maintenance requests were often ignored, delayed, or the actual problem was never fixed. The most serious issue involved the electrical system upstairs. The power would go out 5–6 times every day, requiring us to constantly go downstairs to reset the breaker. Management repeatedly blamed us, claiming we had too many things plugged in, even though we only had basic items such as chargers and a TV connected. The downstairs power was never affected, and I learned that other residents experienced similar issues with their upstairs power. The situation became dangerous when the breaker started sparking. Despite multiple complaints, nothing was done until I threatened to contact corporate. Only then was the breaker finally replaced. Another major issue was a leak that began in November. We could clearly see the water damage spreading and repeatedly asked for it to be repaired. We were told that unless it was "gushing water," it was not considered an urgent issue. The leak continued to worsen for months and eventually led to mold growth. To make matters worse, the previous roommate had already informed me that there had been mold issues in the unit before I moved in. After nearly six months of requesting repairs, the leak was not addressed until I again threatened to escalate the issue to corporate. When they finally repaired the leak, they left the apartment in a mess. The cleanup was poorly handled, and we were left to deal with the aftermath ourselves. After waiting months for the issue to be fixed, it was frustrating to see such little care taken with the condition of the apartment once the work was completed. Safety has also been a concern during my time here. There have been reports of multiple shootings and vehicle break-ins around the property, which has left many residents feeling uneasy. Parking has been another ongoing frustration. Finding a parking spot can be difficult, and management has only recently started enforcing parking rules more consistently. Overall, it feels like serious issues are only addressed when residents repeatedly complain or threaten to escalate concerns. No resident should have to fight to get basic maintenance, safety concerns, and property issues taken seriously. Based on my experience, I cannot recommend living at Copper Beech Townhomes.

Biggest rooms in San Marcos lots of space, good place to live, but can be dirty upon move in, I’ve had general maintenance problems which wouldn’t be a problem but the maintenance although each one being very good at their job can be unresponsive. Overall expect to live good with, high utility bill $60-100 (prorated bill), slowish maintenance, lots of grass to walk pets, sufficient parking, amazing location next to i35. Good place to live.👍👍👍👍

As a parent, I wanted to get a view of my daughter's new home in the coming months. My initial impression was that of the three individuals in the office, two (2) were very nice and personable. I will return after our move in date and provide more detail about the property and our experience.

Awful. Constantly riddled with trash and animal feces everywhere. I even had animal feces in my room when I first moved in; which I was forced to clean as well as the rest of the filthy, uncleaned complex. I am typically a cordial and easy going person but they generally take months to respond to maintenance requests, and typically don’t even fix the issue if they do acknowledge it. Might be because all of the appliances in each unit are old, breaking or broken. The office almost never answers the phone too. About 5% of the time they do, despite those workers always being in there. You also may become temporarily blocked by the office if you call about an issue. Today I was blocked because I’m trying to get my stove fixed before this storm. Very suspicious. Needless to say, I wouldn’t recommend this place to somebody that I hate. Also, copper likes to reply with affirmations to these honest reviews. I’ll just mention that I still have not seen an honest statement in those messages.