Oktiv, tallahassee-fl

I would like to thank Ashley for all of her assistance during our leasing process. She was very communicative and was incredibly helpful throughout the process. I highly recommend her and the staff at the Oktiv if you are unfamiliar with college apartment leasing and have questions or need assistance. They will make the leasing process simple and easy.

My son lived at a different complex last year and there were quite a few things wrong with that apartment when he moved in that were never fixed the whole year. We have been very happy with the way his apartment at Oktiv was upon arrival. We also like how close the complex is to the Frat houses, Aldi's, Plato's Closet and Gordo's. The massive granite bar tops in the kitchens are perfect for parties or cooking. There is a nice sized outside porch to put a few chairs on also. Lastly, the entrance security gates and the fencing around the property are a great piece of mind to me as a parent.

Kevin and Shelby are awesome! They helped me find my keys that fell in the dumpster and they couldn’t have been more kind and helpful.

I have been a tenant for 3 years now and I have enjoyed living here. I don’t encounter many problems but when I do, the staff handles them terribly. Recently, our electronic lock was not working. It was stuck on a red light for several hours. When calling the leasing office, she informed me that she “don’t know” how to change the battery (???) and the people that do weren’t there yet. When they arrived, she called back and told me that the batteries were not working and they had to call a locksmith. The locksmith was called and didn’t arrive until after 5pm. He took the lock off of our door without our knowledge, leaving our door with NO LOCK!!!!. ANYONE could have gotten in. I called the front office and asked was this not a safety hazard and they responded “I’m not sure.” HOW ARE YOU NOT SURE!?!? He came back and put a manual lock on our door, leaving one key. There is more than 1 person living here. I asked what the complex could do for the inconvenience, they had nothing to offer. The following morning, I emailed them to inform them that we only had one key and to let me know if I needed to make a new one. I also asked again what could be offered because everyone else has an electronic lock and we have a manual one. They responded again that they have nothing to offer. They also asked me not to get a key because they would have one for us it’s just taking longer than expected to get one. That was now 4 days ago and I still don’t have a key from them. If I would not have asked, they wouldn’t have said anything. Very disappointed at how this situation is being handled!!!!

My husband, daughter, and I toured several apartments today. We ultimately decided to go with Oktiv. We loved the property and the location. Andrew was a Rockstar! We also interacted with Shelby as well. She was also pleasant.