The Landings at Chandler Crossings, east-lansing-mi

This place will tow your vehicle without checking that your registration is up to date, and will not check anything further than the sticker. If you try to talk to anybody about the issue in terms of staff they will tell you they can’t help and direct you away to other people. If you’re curious my tow was 400$, plus the cost of updating the registration days before. If you’re considering living here be ready for a fixer upper of an apartment including a broken washer, dryer, and dishwasher. Oh, and if you try to submit a maintenance request be prepared to wait 2 weeks unless you have a lawyer you’re willing to cc in your email. With that said bring your cleaning supplies on move in day and be prepared to spend hours scrubbing every nook and cranny of dust, dirt, and lint. Move into these apartment complexes at your own risk, here is some proof of the things that I have mentioned.

Our unit was not cleaned prior to our move-in. Living space, kitchen, bedrooms, bathrooms, all of it was dirty. Internet provider has also been awful and ownership has procrastinated to resolve the issue. I work from home, so this severely impacts my ability to work. This has now been an issue for 4 months. The front office also will not answer calls and you will always be sent to voicemail. Update: We’re about at the end of our 1 year lease and these issues have not been resolved. Internet continues to be abysmal. Frequent disconnects every few hours, if not minutes. Management refuses to do anything about it and have been aware since August. This issue has persisted for an entire year.

Are you a college student that wants to go 6-8 months with no internet! Come on down!!! An entire summer no A/C?? They've got a place for you!! How about the following winter still having no A/C or heat, they give you an industrial heating unit which of course runs up your electricity bill, then they go back on their word and claim you are no responsible for all extra charges even after you have in writing from the previous property manager (they go through one every 3 months) that are not responsible and have to then go to court for their corporate attorney to apologize to you because obviously you aren't responsible for anything but still have to waste your time and go through the process to keep your money??? They've got you handled!!! It is literally the cheapest spot near East Lansing price and quality wise.

Unstable and unreliable wifi. Loud water drainage throughout the apartments that is loud enough to wake you up every time someone flushes a toilet. Apartment was extremely dirty when we moved it and had over 50 dead bugs on the ground in the shared living spaces alone. Staff is generally pretty nice

After the old management sold the property back in 2025, the new management has been very helpful and responsive with maintenance requests. I've had nothing but good interactions with them.