The Rocks, east-lansing-mi

There’s literally a 5 star review under this but I don’t care. Save your money and don’t even bother because in one way or another, they will do something to mess with your move in, your apartment, and your rent and you will feel helpless. It looks new, but it’s dirty (and they will track their muddy shoes on your carpet), it’s broken (will take several tries reaching out for them to say they’ll get it done in a week), and it’s most definitely not worth the money they demand from you. Seriously and genuinely, save yourself.

When you tour this apartment they will tell you the utilities will be around $70. In reality, my roommate and I pay around $500 monthly. Because this is double what I paid for a HOUSE last year (and significantly higher than any apartment I’ve lived in/friends have lived in), we have reached out to them for reasoning on why it costs this much. We have received no help what so ever. After a while, we finally got a reply to which they told us someone would be coming to inspect our HVAC, and that never happened. When following up with this person, we’ve been ghosted.

I strongly recommend signing a lease at The Rocks. Rodney and the leasing office staff are exceptional — it’s clear they genuinely care about the residents and work hard to run the community smoothly and professionally. They regularly host fun events throughout the year (often with great food), which adds to the welcoming and community-oriented atmosphere. My apartment was modern, spacious, and equipped with new appliances. I had no issues during my time there, aside from low water pressure in the shower — everything else was excellent. The maintenance team does a great job of making sure your unit is running well. If you’re looking for a well-managed, friendly, and comfortable place to live, The Rocks is a great choice!

One of the worst places I have ever lived. I only lived there for 3 months and I had so many issues. They messed up my move-in date despite discussing it with their office and managers multiple times and it being on my lease agreement. I then got locked out of my apartment on a Saturday evening (10pm-ish) after my key stopped working. I had to wait two hours for the on-call maintenance person to show up and let me in. When he did he was very rude and not proactive in trying to fix the situation. They had nothing in place to get me a new key fob until Monday when they opened. Eventually the property manager dropped off a key for me Sunday evening after pestering them multiple times over the day. Then we discovered our living room wall was infested with mold due to a leak in the upstairs apartment. They were not responsive and I had to call almost every day to get any update on the situation. I eventually had to move out early for my own health and safety after they continuously tried to convince me that I didn’t have to. The property managers now are ignoring all my calls and voicemails about the situation and a refund for having to move out early. The apartments are dated and had many issues. The parking situation is ridiculous with only 8 guest spots for the entire complex and the employees take them all through the entire day. The walls are terribly thin and you can hear everything happening around your building. I wouldn’t tell my worst enemy to live here.

I have enjoyed living here. I was having a stressful day and out of the blue, the property manager called me and said I was chosen to get a surprise lunch delivered to me. This made my day! I l am comfortable in my home and I love taking advantage of the gym. The office staff is very helpful. The only reason I am not giving 5 stars is because of parking I know they cant control it because the parking lot is small but hopefully other people will begin to follow the rules.