Park Place Denton, denton-tx

We had an absolutely amazing experience with this tour! Everything was organized perfectly from start to finish, and it truly exceeded our expectations. A special thanks to Jane, who went above and beyond to help us choose the best tour option. Her recommendations were spot-on, and her friendly, professional approach made the whole process smooth and stress-free. The tour itself was fantastic—well-paced, informative, and full of memorable moments. The guide was knowledgeable and engaging, making sure everyone felt included and had a great time. You can really tell that customer satisfaction is a top priority here. If you're looking for a top-quality tour experience, I highly recommend this company. Thanks again to Jane for making it such a wonderful experience—we’ll definitely be recommending this to friends and family!

I’ve had such a great experience here! The apartment complex is always clean, well-maintained, and feels really welcoming. The manager is absolutely AMAZING—super helpful, responsive, and genuinely cares about the residents. The pool area is definitely one of the best parts, it’s beautiful and perfect for relaxing or hosting community events. Overall, such a great place to live!

Today I visited Park Place to visit a friend and have a bbq at the pool. As a transfer student, I was also interested in living here, until today. The blonde, 50 year old manager was present when we arrived around 3:30pm. As soon as we started playing music at a volume only we could hear, she took over the speakers and blasted explicit music while drinking with her children, and 2+ guests. She eventually left and 20 minutes later the cops came and informed everyone that we “were good” after asking my friend, and others, if she lived here (she does!). She then came back in uniform after the cops said everyone was good and began arguing with everyone at the pool. There were no disturbances until she arrived and no GLASS present. She treated guests and those who stay here like they were incapable and uneducated. She was belligerent and even the cops had empathy for us. She shut down the pool for the rest of the day, due to “broken glass” but the cops stated we were allowed to come back just to make sure only people who lived here, plus their 2 guests we allowed . This is not the environment I would ever choose to live in, ESPECIALLY with a hypocritical manager on a power trip. I was genuinely considering moving here for the next leasing term, but after the behavior I witnessed, I was shocked. Management should be ashamed and issue apologies to everyone present to witness her irrational, drunk behavior.

This review is largely in thanks to four incredibly professional, kind, and hard working women: Nikki, Essence, Jordan, and Jane. I would give it five stars if they ran the establishment, but I must write this honestly. Although I was referred to this apartment by Essence and it has generally great amenities, features, and events/architecture, my main gripes are with the quality of living and certain experiences I had upon move-in. While PPD is not liable for how roommates keep the shared floor plans clean, I was promised upon move-in that my room would be clean. It was not, and a male worker that I will leave unnamed just did not take my concerns seriously. I attempted to set my boundaries and even ask for an exception out of a relet since it was technically a violation of move-in, but he was very hostile despite laying the law. I have been miserable in the unit and I really hope to attain a better living space this summer. I should emphasize that the women I named and the general community, perks, and proximity to campus as well as security, access, and other pros helped levy that experience. Due to extenuating circumstances in my personal life, I have been struggling with mental health within this situation and outside of it, trying to carve a slice of heaven within my room. I do not blame PPD for this, but I do wish they set heavier rules for my roommates (who I am not even sure if they are all college students). The space is filthy and I just do not feel responsible for that; I keep my areas clean and try to contribute, but they seem content to live in squalor. Nikki, the property manager, and Jane, Jordan, and Essence have proven to me that Park Place Denton does care about its tenants. Sometimes, unfortunately, student housing can just be nightmarish. But I thank them and the cleaning staff, and all of the other hard workers who ensure that there is quality living—even if in just a state of mind. Thank you. Please be sure to advocate for yourself and do some research. Ask for the quality living that they market; it’s there, but I’d recommend moving in with your own roommates, independently, or asking to not be randomly matched up. I would never wish my experience upon my worst enemy, but please just stand up for yourself. The staff is willing to work with you. Lastly, one thing I recommend PPD changes: enforce policies for tenants’ cleanliness. Surely, it is a violation of many health or hazard codes; I’m not interested in pursuing anything because I believe the leadership that I’ve named is doing everything they can to ensure PPD has a high of a quality as it can. But please extend grace to tenants: while not all of them are students, the students especially do not deserve that. It’s hard enough working and studying. That’s just unnecessary distress. Best wishes, - Thomasin

Another great experience with Parkplace customer service! Jane was incredibly helpful from the beginning to the end of this process and has always been helpful with anything I’ve ever needed. Thanks so much Park Place and thanks so much, Jane!