Peak of Boone, boone-nc

Run don’t walk…away from this property! I realize there aren’t many choices in Boone but apparently the management here knows that too! The property manager (Kim) is no manager, she may not even work there, as she is never in the office and doesn’t return calls or emails. Our daughter has lived here for the past 3 years and all of a sudden the water use is through the roof!!! The town of Boone has asked Peak of Boone to look into it and there has been no effort made to resolve it. Kim will not do her job to address this issue and quite frankly she knows she doesn’t have to. We spoke to the town of Boone and they have not heard from anyone at Peak of Boone at any time! Avoid at all costs if possible, once they have you as a client you are just a number. I don’t leave this review lightly and wish it could have been better but I guess it’s hard to do a job if you’re never there to do it! 1st Edit 7/24/25, Today the reply from Peak of Boone is... "If you’d like to discuss further, we’re happy to connect directly." Really? As stated in my original review, Kim does not call back or reply to emails. How are we to discuss further? Try returning a phone call, we have been trying to discuss further... 2nd Edit 7/24/25 Just an hour or so after my first edit, Peak of Boone has removed their response to my original review. Why? Hmmm? They don’t want people to know they have taken money that isn’t theirs? Or that they don’t return calls? Like I said run don’t walk away from them. I still have the original email from google that shows their response telling me to just “give them a call to discuss”. Kim you have our contact info and have been left multiple messages to call back!!! Your customer service skills are non-existent!!! 3rd Edit 7/31/25 So now you have reposted a new reply? We are not talking about water rates; we are talking about water use. And no way they have used as much water as claimed. Kim has not returned any calls as claimed. And if she did you would have additional dates to provide as this has been going on for 5 months. If she waited until July 12, 18, and 22 you just proved my point about her customer service skills, since we vacated the property May 24, 2025. The maintenance man that did stop by the apartment months ago never checked anything, he knocked on door and asked my daughter if they had any leaks. When she said no and asked if he needed to check he said, "no I trust you", really...that's checking for leaks? Peak of Boone has no interest in resolving this issue, so my statement stands, RUN, DONT WALK AWAY from this place. I will be happy to update this review to 5 stars if you want to fix the problem.

Worst complex. No receipt given if you get a boot on your car. Shady. People move the roof furniture around at 11pm so you can’t sleep. No one actually manages this office either. Good luck getting help with anything.

would give 0 if i could. don't rent here what so ever. have been here for 4 years and there were problems since day one. the construction is cheap at best and lazy at worst. first time i stepped foot in the floor was already pealing slightly and the wood varnish has multiple chips. it didn't take more than two weeks before both the towel rack and toilet paper holder in my bath room broke as well as the door to my bathroom which can’t even latch closed. over time living here has just been feeling the tape holding everything together get looser and looser. and now that the weather is getting colder it seems like the lifespan of the windows here was only 4 years because you can actively feel how loose they are in the frame. there was a notable breeze of cold air coming in through the closed windows, best fix i've found has been to jam socks into the gaps to keep the heat in. guess if i could say anything positive it's that the maintenance team is solid and always handles stuff pretty quickly. Don't live here unless you drive a smart car or something incredibly small because there are not enough spaces offered and a majority of them are for compact cars, now if you have a compact car then go for it but if you don't and even come close to touching the line the have LMS parking, another terrible business, boot your car and pay $180 even if you're a loyal customer who has been paying $40 to park there a month for four years. and if that happens and you try to get it fixed they'll tell you too bad there's nothing they can do. If you are a student or a parent of a student coming to App state don't rent here what so ever you'd have better luck finding one of the old musty houses or apartments in the city. there is nothing of value here. This is an edit of the original review now that my final months staying here have come to an end. After posting this review some other notable things have taken place that prospective tenants should be aware of. First be careful going into any of the bathrooms because the mirrors mounted to the wall could fall off the wall at any moment and leave your bathroom covered in shattered glass which happened to me at 6 in the morning. second don’t live here for too long if you are going to because they’ll do whatever they can to make sure you don’t get that security deposit back. I was charged $600 dollars because the carpet in my bedroom had to be replaced and what was the major damage done to the carpet to warrant this? Absolutely nothing there was no damage to the carpet, no stains, nothing just a carpet that experienced 4 years of normal wear and tear. And it was exactly 4 years because i have lived here since they opened 4 years ago and am now being punished for it because thats just too long to live there apparently. live there for 1 or 2 years maybe and then it will be easy for them and the industrial steam cleaners they use to clean old apartments for new tenants, but if you live there for 4 years oh boy look out because those industrial cleaners are just useless at that point so they might as well rip up the whole carpet and charge you for it! Before and after images included showing the apparent $600 dollars of damage

I absolutely love it here! If you are looking for a beautiful apartment to call home, Peak is the way to go! They had everything I was looking for. The vibes are so chill and there's not too much commute needed to go anywhere! I love going onto the rooftop, especially during sunset. Being that this was my first apartment in Boone, I had so many questions and never hesitated to call and they were always there to lend a helping hand. The maintenance team is also great, I never had to wait long for someone to fix whatever was needed. I couldn't have asked for anything more and I'm beyond excited to continue my lease here!!

After several months of planning for move in day I am compelled to report that our new unit was in immaculate condition! The staff were friendly and helpful. We met lots of nice neighbors and families on move in and everyone was so kind and courteus. I love Boone for its down to earth and genuine folks vibes. What a blessing to know my student is living in such a nice apartment.