West Quad Greensboro, greensboro-nc

This place is a joke and I recommend NOBODY STAY HERE. The front office staff is a whole bunch of college kids who don’t do their jobs and will not help you with anything. They will lie to you saying you don’t have to put Duke energy in your name just for the balance to build up to a point where they topple charges on my portal to save their butts from not doing their jobs. They’ll find every loophole they can in court to hold you accountable for their mess ups. There answers are not straight forward and the maintenance team is unprofessional and can’t even keep up with the maintenance request and it’s also kids who are this role as well. The parking here is a joke and they’ll charge your guest to come visit you. The grill is broken and security is a joke here as well and people cars get broken into here as well. Do not stay here and if you do read your leasing contract thoroughly because they’ll hold you accountable yet not do their jobs as listed on contract. They’ll also come up with any type of fee they can to accumulate revenue here. Worst apartment I ever stayed in and I’ve been here over a year. Pick another student housing apartment. This one is a joke. Deja Robinson is the only person you should talk to in front office, she the only one who has common sense and comes in to do her job.

Where do I even start. I’ve lived here for 3ish years and it’s slowly going downhill. When I first moved here things were fine the biggest issues were just the fact that no one picked up their dogs poop…ok big deal NOW?!?! With this new management….its getting stricter than a dorm! There was a shooting a few weeks ago and the solution? Install cameras? Nahhhh that’d make too much sense so their solution is to cut down the bushes 🧍🏾‍♀️which mind you they sent out 2 emails a day for like 2 weeks about it and it still hasn’t been done. Also we had LMS for booting cars but they started doing too much and after a while of having no parking restrictions they’re now getting a towing company. It’s mainly college students here and they’re going to be towing peoples cars. As for visitors? THEY NOW HAVE TO PAY TO PARK AND VISIT HERE?! $10 a day or $2 an hour like……it’s getting ridiculous. They just sent us an email saying now that we have to take everything out of the living room closet which is also large enough for our water heater because “too many people are putting their stuff on the water heater” SO NOW THEY’RE GOING TO LOCK UP EVERYONES CLOSET! With management changing like 2-3 times a year it’s hard to keep up but as of LATELY we go weeks to about 2 months without trash pick up so we’re always crossing our fingers that we don’t get roaches. The pictures of the trash was from January but I could go outside now and take pictures of the current trash outside cause there is ALWAYS trash overflowing outside now. The people that work in the office are great and do their best with all the complaints they get about the complex so big shout out to Tsu and Deja. But yea unless you’re down on your luck and can’t afford anything else don’t stay here!!

My experience with West Quad Apartments has been extremely disappointing. Management issued me a 24-hour termination notice and forced me to vacate, yet later turned around and reported thousands of dollars in charges to collections. Their paperwork is contradictory and sloppy — they terminated my lease, but then tried to pursue eviction after the fact. Instead of following proper legal process, they pushed an inflated balance to a debt collector. This type of treatment feels dishonest and predatory. If you value transparency, accountability, and fair housing practices, think carefully before signing a lease here.

If i could give this place zero stars i absolutely would. it was absolutely the worst apartment experience I’ve ever had. From the very beginning, this place has been nothing but a scam. They had no problem charging me for a full month of rent even though they only let me move in halfway through the month, same thing for move out, they charged me a full month but had to move out over a week before the end of the month. Make that make sense. When I finally got the keys, the apartment was dirty, smelled bad, and had multiple things already broken and damaged. And of course, no one from the office took accountability and took forever to fix things. Throughout my lease, getting help from the office was like pulling teeth — completely useless and always passing the blame or ignoring issues altogether. Then came move-out time — and surprise surprise, they had the audacity to charge me move-out fees for damages I didn’t cause. It’s clear they’ll nickel and dime you any way they can, especially when you're no longer their "problem." And let’s talk about safety. There was a shooting on the property, and their "solution" was to hire security for just a few hours each night. If you value your safety, this is not the place for you. Do yourself a favor and run far away from this place. The management is shady, the apartments are dirty, poorly maintained, and the entire experience will leave you frustrated and ripped off.

Affordable and spacious apartment with a serene environment that bring me peace and comfort after a busy day from school. Great customer care from leasing office.