Campus Crossings Briarcliff, atlanta-ga

They have the worst leasing office you could ever imagine. Their office people are so mean and so so rude. Literally will treat you like you don’t pay or aren’t their resident. Take your money elsewhere. Packages are stolen on a daily basis, lost key is $145, the hallway carpets stinkssss so bad. My bank account was frozen and I told them but they still charged me $35 for only 3 days it was frozen for as late fees. If there is a way to escalate how bad they’re, someone let me know because they make leaving at their apartment literally impossible. Not to mention that their shower water literally is always cold and unbearable, told me never to lower my AC below 72 (it will freeze). I am telling you, take your money elsewhere. Their lease agreement leave out so many things that you only found out when you start leaving there. The stress is not worth it for a student!!!

Must say, I am very disappointed.. I lived in Campus Crossings for 3 years and I moved out to Europe in February. I asked property managers to help me with subleasing but they were not helpful at all. After I found replacement for myself, I tried to reached them by mail, but they never responded!!! They force me to pay my leasing till July, even I found the replacement who could move in in May!!! I was expecting that they will value someone who lived in their place for 3 years without single issue more. Once again, I am very disappointed. Maros

TRUST THE REVIEWS and DO NOT LIVE HERE. Terrible management team that pretends to care about us, but they don’t. They try so hard to find ways to charge us (most of us are college students by the way) and make our lives complicated. Roaches come out so often they don’t even scare me anymore, and we’ve dealt with all kinds of insects. They upgraded the amenities recently, but they need to upgrade the units more than anything because it’s so unhygienic here. There are cracks everywhere. We wiped the floors on the first day we moved in, and they turned black. Fire alarms go off so often that I remember everyone waiting outside in the cold because apparently it’s very difficult for the police department to turn off the alarm. Also, one thing they did was to temporarily increase rent to scare us into renewing our lease ASAP to avoid it going up even more. Just ignore this and they will start offering renewals at much lower prices.

I parked in my designated parking spot, with my car hovering above the parking block at the end, as is the case with all the cars parked in the garage. The metal bolts that were supposed to hold the block in place were sticking out and got caught underneath my front bumper, chipping off pieces of my front bumper, as there was no way for me to pull out. I brought this concern to management and was told that it was my fault and that they can not be held liable. Extremely disappointed how management handled this situation considering how respectful and cooperative I have been this entire time. After returning back to my designated spot, they placed the block back in its location, with the metal bolt still sticking out (As in the picture)... How can an incorrect installment of this block not be the fault of the apartment complex?

Living here has been one disaster after the next. Initially when I moved, my room was dirty and there was a cockroach at the door. The bathroom had a significant amount of mold accumulated in the shower. I have attached a photo below. I reported this to maintenance and it was not taking care of for three weeks. Last week, the gate broke in the parking deck and my car was struck by the gate, leaving it scraped and dented. I brought this to the attention of management and they were already aware of mechanical issues with the gate. There was absolutely no signage. Now, about a week later, the gate still is not fixed. I feel unsafe continuing to drive my car through the gate, yet was provided with no other alternative parking. Management has been unsympathetic and rude throughout this whole experience. Even when I started my lease here, I was not provided with the apartment number and keys until January 6th, despite paying for all of January’s rent. I’ve reached out to management several times about contacting corporate in regards to the damages on my car and they have refused to provide any contact information. They have only stated that the damages will not be payed by Campus Crossings. I was unfortunately left with no other option than to file a police report and let my insurance sue. I’m excited to be moving out as soon as my lease is up.