Alight West Lafayette, west-lafayette-in

I do not recommend this apartment complex AT ALL! Unless you like the stress of constantly worrying about random extra fees I would not live here. They charge you an outrageous amount for things that were left in the apartment before move in or that could be considered traditional wear and tear of a space. The apartment was not clean when I moved in, smelled like smoke and had many paint chips on the walls and It was cleaner when I moved out and they still charged me a large amount for said damages. All of the fees due to their “policies” are insanely high and they typically do not allow you to fix an issue before they just charge you. I do not recommend this complex!

Rude management, very high utilities and “service charges” every month you pay. The room wasn’t clean upon arrival. Hair clogged drains and black mold. Bogus charges upon move out. The maintenance workers were nice and really the only good part. When calling the front desk, an AI bot will answer the phone instead of a person. Also there is no actual key to your front door. It’s just an electronic scanner that breaks at least once a month.

Avoid this place unless you want constant stress, surprise charges, and a miserable living environment. I’m writing this because I genuinely wish someone had warned me before I signed a lease. 1) Unstable and unexplained electricity charges. My electricity bill swings wildly from month to month even though my actual usage is basically the same. One month it can be under $100, and the next month it suddenly jumps to $200+ without any meaningful change in how I live. When I asked management for an explanation or a breakdown that actually made sense, the response was essentially, “That’s just how we charge, we follow the rules,” with no transparency and no real accountability. It feels arbitrary, and as a tenant you are left with no way to verify whether you are being billed fairly. 2) Forced “services” that turn into non-negotiable fees. This apartment is aggressive about adding charges to your account. For example, if you leave a trash bag outside your door even briefly (including situations where you were planning to take it out yourself), staff may remove it and then automatically add a fee to your account. There is no warning, no option to decline the “service,” and no room to discuss it afterward. It creates a situation where normal day-to-day living becomes a trap for extra charges. 3) Extremely poor soundproofing that destroys any sense of peace. If you are even slightly sensitive to noise, living here will drive you crazy. I can hear neighbors talking and laughing through the walls, and I can even hear snoring at night. On top of that, the upstairs noise is constant: heavy footsteps and loud thumping, plus the rumbling sound of an upstairs washing machine. This is not occasional noise; it is the kind of ongoing disruption that makes it hard to sleep, study, work, or relax in your own home. 4) Old, dirty, and poorly maintained units. The apartment is visibly outdated and in rough condition. There are gaps and cracks where walls and floors meet, and multiple areas show signs of mold and general deterioration. I’ve also seen cobwebs and dirty, corroded or damaged spots that make the place feel neglected. Ventilation fans and other fixtures feel old, grimy, and difficult to clean properly, and if you want anything deep-cleaned or addressed, it often turns into yet another opportunity for the property to charge you more. Bottom line: This place is overpriced for what you get, and the combination of unpredictable utility charges, forced fees, terrible noise insulation, and run-down conditions makes it an awful living experience. I would strongly recommend that any potential tenant look elsewhere unless you are willing to pay a premium to be frustrated every month.

First of all the amenities are not trash, not gonna lie (not great either). What I want to rant about is their management team. I have lived in multiple apartment complexes there has never been one is as irresponsible as this management team. They find some stupid reasons to turn you away, until you report to their parent company, or tell them you gonna find a lawyer to defend your right. Lastly, my comments aren't directed at the office staff individually. They're decent people doing their jobs. My concern is with the higher management and the overall lack of care for residents.

We moved my son out of his apartment yesterday. We were trying to wait until after graduation but they surprised him with 24 hour notice that a new roommate would be moving in on his graduation day at noon. He was trying to pack and I was not happy that a complete stranger was moving in. The office staff were rude and lied about how they cleaned the apartment before the new guy moved in. My son was there when they claimed to have cleaned it. Then when he turned in his key they told him they were going to charge him $70 because he didn't get the carpet in his bedroom professionally cleaned. Parents and students beware.