NMS Furnished Apartments, los-angeles-ca

NMS Residential Management team, a group of individuals displaying racism and a condescending attitude. Recently, as I was searching for a rental property, I came across their advertisement online. Consequently, I scheduled an appointment on their website for November 13, 2023, at 4:00 PM to tour their apartment. On the afternoon of the 13th, at 3:50 PM, I arrived in my Mercedes and parked near their apartment. I walked to their management office wearing slippers and casual clothing, with some cat hair on my clothes, perhaps not presenting a refined appearance. After knocking on the door for an extended period, they eventually allowed me in. I explained my purpose and informed them of my 4:00 PM appointment. The manager, who was African-American, informed me that there was no record of my appointment in the system and refused my tour. Despite showing him the confirmation email on my phone with the specified appointment time, he still declined. In front of him, I made another appointment for November 14 at 5:00 PM. After completing the reservation, I cross-checked with him, and he confirmed receiving my appointment request in the system. On November 14 at 4:50 PM, I drove for another half an hour to their management office. I still wore slippers, and this time, a different African-American staff member was at the front desk. I explained my situation, and he informed me that they don't accept apartment tours after 5:00 PM, which seemed absurd to me. I pointed out the 5:00 PM appointment available on their website, and considering my half-hour drive, I questioned why I couldn't tour the apartment. I mentioned my willingness to rent their apartment, emphasizing that they seemingly didn't care about their business. He responded, "Yes, I don't care. You can leave." I attempted to argue with him, but he refused to communicate further, rudely insisting that I leave. When I requested to speak with their manager, he refused to call the manager and declared that he wouldn't talk to me or answer any questions from that moment onward. He once again demanded that I leave immediately. He was physically imposing and spoke in a very unfriendly manner, making me fear potential violent eviction if I didn't comply. Consequently, I left their management office. It was only after leaving that I realized the possible reasons for their behavior: my wearing of slippers, the cat hair on my clothes, and the fact that I am Asian. I then understood that their management team is a group of racists with a disdainful attitude. I take responsibility for my words, and if there are surveillance cameras in their office, I welcome them to expose this footage. If you also desire to experience racism, you may consider applying for their apartment – best of luck to you. Of course, I will never consider renting from them again. They clearly don't care about losing me as a tenant or my feedback. I simply want to convey that if you are Asian, don't waste your time – this group of racists does not welcome Asians.

Amazing apartment. Really modern, clean, everything look like it was brand new! I stayed 2 months and wish could have stay longer.

I did not get my deposit back around 3600$ Although, I provided them with all the information and then I did not get any reply till now for years that is not professional !!! I’ll not recommend it to anyone!!

we rented for 3 month a two bedroom at wilshire victoria. liked it a lot.

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