University Club & Papermoon Apartments, huntsville-tx

This place is absolutely terrible. They over charge you for everything and expect you to clean everything pretty much to the extent so some else can move it right after and when you do move in half the stuff doesn't work or you get the landlord treatment with everything painted over. Turn over rate is so terrible you get a new manager every week. Can't have anything out side of the 1200 apartment you pay for. Won't come fix any thing or mow but will gladly buy more rocks and not take care of the laundry room half the stuff doesn't work. The photo is my water heater told them about this first week I moved in and they refused to fix it. Charged me to have my dogs there and then wanna charge me an extra 500 for the cleaning on top what's the point of the pet security fee???Place is absolutely terrible rent anywhere else please.

🌟✨ NOW RATING: 5 STARS ✨🌟 UNIVERSITY CLUB & PAPERMOON APARTMENTS 🏡 3-Year Resident Review 🏡 BIG NEWS!! This place has NEVER been better! With new management led by **Ms. Jeanette** and leasing agent **Crystal**, the entire community has such a positive, welcoming vibe. They are bubbly, kind, and always ready to help, seriously the highlight of my day! 🐾 PET-FRIENDLY COMMUNITY Your fur babies are more than welcome here! 🏊‍♀️ 3 POOLS — OPEN 24/7 Relax, unwind, or take a late-night swim anytime you want! 🔧 RELIABLE MAINTENANCE Same great maintenance team, but now with faster response times thanks to management staying on top of everything! 📍 PERFECT LOCATION Walking distance to campus = convenience at its BEST! 💬 WHO IS THIS PERFECT FOR? ✔️ College Students ✔️ Small Families Starting Out ✔️ Singles with Fur Babies ✔️ Correctional Officers & Staff (Yes, you deserve a peaceful place after those long 12-hour shifts!) 💖 FINAL WORD: I absolutely LOVE living here and am so happy with the positive changes. Come be my neighbor! ⭐ HIGHLY RECOMMEND ⭐

I would never EVER rent here again. There are roach infestations, the office employees are rude and completely incompetent at their jobs. It took 3 weeks to get our refrigerator fixed. The air conditioning broke multiple times. The water heater cracked and leaked under our floors. The laundry rooms were never clean and half the machines were always broken. Also at move out the office said they would contact me if any problems or charges need to be made, they didn’t. Instead they charge me for an unclean apartment after I spent a whole day cleaning it. The only thing I can tell you to do is run from any DTI property.

Roaches no matter what you do. Maintenance "fixed" our bathtub faucet by tightening it to oblivion so that it could not be moved. One of my neighbors lets his dog shit all over the sidewalk and nobody has done anything about it. They didn't discuss utility fees with us properly despite knowing it was our first time renting, leading us to be surprised by an extra $60/mo. All 3 laundry facilities are broken despite numerous complaints. This has apparently been an issue for years. It'll take you all day and night and $14 to do one load of laundry. Electrical issues constantly, at night our lamp will flicker because you dared use the microwave. We've had lots of computer issues, monitors shorting, not powering on, which we've never had in the years prior. And yet, rent is going up by nearly $100 at the cheapest. At least there's a pool, I guess? Pool guy for Papermoon is awesome and a gent so there's that.

If you have small children or animals, this is not the place for you. My neighbors dog fell through the stairs, dropping three stories, landing on cement and screaming bloody murder. It was agony- do better. Please cover the gaps.