The Quarters Ames, ames-ia

The tour and the facility were great. Very updated, lots of new amenities, and great location.

My friend actually toured it for me, the pictures looked great and I cannot wait to explore around Ames with this as my base point.

Unfortunately, I would never choose to live here again. The amenities are great (when they work). However, the pros of this place do not outweigh the cons. First, the communication is horrible. The management is awful at responding and following up when they say they will. Weeks of no communication. Random bills that get added to your account for no reason. Not sure why they charged some people a cleaning fee, when they do not clean. I moved into an apartment with dead bugs all over and random hair. The carpets were disgusting and clearly never cleaned. Hair in the fridge? The window didn’t have a screen on it. Oh and can’t forget the random holes/ pain missing all over the walls. Very overpriced for how terrible the place is. Heard of some people who got double charged on rent, and their rent went up $30 randomly and no one knew why? The extra money they give you off, they will definitely take away randomly and not tell you. When you submit maintenance request:- be ready to never get anything fixed. They’ll delete your request without even a word. Neighbors are screaming and throwing stuff around/ honking horns at 2am on a Tuesday night. Overall, I did not have a great experience here and I will never choose to live here again.

This place is definitely on the higher end of apartments in the area. The office people were very nice and maintenance came in a timely fashion. Communication between you and management is great with quick replies and clear responses. They even host numerous events involving free foods and activities. How there are some draw backs. The first is that there was a couple of days of snow the sidewalks and parking lots where not cleared properly so all the snow became ice and it was difficult walking to your car and your car would slide coming out of the parking lots. Initial move in was great and very understanding for out of state students but, for having to pay a cleaning fee, they really don't clean. There was a bunch of hair (both people and animal), stains in the bathroom, along with the floors being so dirty they ruined socks.

The Quarters is so so clean! Their model unit is also so smells good and the staff are wonderful. I have lived here for a year and I love it so much I renewed! They also did a good job w my roommate matching which was a concern! Definitely would check them out