HERE Pittsburgh, pittsburgh-pa

If I could ZERO STARS I WOULD! The property is plagued by constant trash issues — persistent foul odors, overflowing bins, and unsanitary conditions that management chronically ignores. It is disgraceful and wholly unacceptable for any residential building. But the true nightmare is the management, especially Alyssa. I have never encountered someone so consistently hostile, unprofessional, and openly indifferent to basic tenant concerns. Her communication is evasive, erratic, and often combative. She shows no willingness to listen, no interest in resolving issues, and no respect for residents whatsoever. Her behavior is so shockingly dismissive and antagonistic that it borders on harassment. Alyssa is, frankly, the most difficult and unpleasant property representative I have ever interacted with — unresponsive, unhelpful, and entirely unwilling to take responsibility for anything. Her conduct creates an environment that feels predatory and unsafe, and raises serious concerns about how this building treats its tenants. I strongly warn anyone considering signing a lease: this building, and particularly its management, will make your life miserable. The treatment I’ve received has been so egregious that it arguably approaches conduct that could warrant legal scrutiny.

The WiFi here is absolutely terrible. Throughout 2026, it has basically gone down once every single month. Every time it happens, it takes a full day or more to fix — and somehow it’s almost always on weekends. This isn’t a minor inconvenience. You can be in the middle of work or anything important, and suddenly you’re just offline for an entire day with no real solution. If you can’t provide something as basic as stable internet, you really shouldn’t be running a place like this.

Come on guys, really? Another internet (WiFi) outage? I just went through my email and counted and from what I can tell, we have now had SEVEN internet outages over my less than 1 full lease year of stay with them (that is approximately 1 every month). It often goes out on the weekends too, and when it does, it is gone for the entire weekend. With the huge amounts in rent they charge and a $100 increase in rent next year, you'd think they could at least get a reliable and better internet service provider. We are 1 week away from final exams and I got homework and projects to do and exams to study for, and now the internet is gone so I need to either use my hotspot or spend the entire day outside my room to find a spot to study. Seriously, please get a better ISP and figure something out about this issue.

Where to begin? The HERE facilities are just wonderful! I always look forward to using HERE’s clean and well equipped gym. So glad there’s a place near me with heavy bags for boxing!

Living at HERE Pittsburgh has been awesome it’s super close to campus, which makes getting to class so easy. The staff are all friendly and always around to help and the building has great communal spaces. It’s a fun&social place to live.