University Village, fresno-ca

Do not live at University Village. I lived here for two years, and it was by far the worst rental experience I have ever had. The positive reviews do not reflect what it is actually like to live here long-term. From the day I moved in, the apartment was already outdated, worn down, and poorly maintained. There were damaged features, including a broken countertop, and maintenance refused to properly fix issues that should have been addressed. The apartments feel old, neglected, and cheaply built. The construction quality is terrible. During the summer, if it reaches 100 degrees outside, the apartment turns into an oven and stays that way well into the night. It is incredibly uncomfortable, and the buildings seem to hold heat for hours after temperatures have dropped. The biggest issue, however, is safety. Throughout my time living here, there were numerous incidents that made me feel unsafe. Homeless individuals regularly occupied common areas and bathrooms. There were also repeated situations involving residents behaving erratically and aggressively around the property. Many residents raised concerns, yet management consistently failed to take meaningful action. Security is practically nonexistent. It is extremely easy for anyone to access the parking lot, and vehicle break-ins have been a recurring problem. Residents are left to deal with these issues on their own while management offers little reassurance or visible effort to improve safety. What is most concerning is the complete lack of communication from management. There was a serious incident while I lived here, and management never informed residents about it. No email, no update, no explanation. Most people only found out through word of mouth. Residents deserve to know when serious events occur where they live, but University Village seems more interested in protecting its image than keeping residents informed. To make matters worse, when you move out, be prepared for excessive charges. I was billed for issues that either existed when I moved in or were clearly the result of the property's age and poor condition. It feels like tenants are expected to pay for years of deferred maintenance and deterioration. The current management has made an already bad situation worse. Concerns are ignored, communication is poor, maintenance is inadequate, and resident safety does not appear to be a priority. After two years here, I can confidently say this is not a place I would ever recommend to anyone. There are far better options available. Save yourself the stress, frustration, and expense, and rent somewhere else.

I’m writing this review to share my growing concerns about the safety and management of University Village. Both me and my roommate got our bikes stolen in this apartment. Over the past few weeks, there have been plenty reports of stolen property such as bikes and scooters from residents who trusted that the complex would provide a safe living environment. One of my biggest issues with this apartment is the lack of functioning security cameras. Residents have repeatedly asked about camera coverage, only to find out that many cameras either don’t work or aren’t actively monitored. Without operational cameras, there is no way to identify suspects or provide evidence to support police reports. This not only leaves current theft cases unresolved but also sends a message that resident safety is not being prioritized. What makes the situation even more frustrating is the lack of preventative measures being taken even after multiple incidents. Instead of increasing patrols, repairing cameras or even adding cameras at the bike racks, management hasn’t taken any visible action. Meanwhile, more students are losing expensive items that they rely on for daily transportation. Residents deserve to feel safe at home. We shouldn’t have to worry every time we lock up a bike or leave something outside overnight. A complex that advertises itself as student-friendly and secure should take theft seriously, invest in proper surveillance, and communicate transparently with the people who live here. University Village needs to take accountability, repair their security systems, and implement meaningful safety measures before more residents become victims of preventable theft. Until then, I cannot recommend this complex to anyone looking for a safe place to live.

These were photos were taken on the first day I moved in. I told the office and they told me to clean it myself. This is just some of the things that I had to deal with. Disgusting place with management that can be very nice when speaking to you but can’t and won’t do much to help you out with any of your problems. Maintenance crew was very friendly but there’s only like 3 of them for the entire complex and there’s mountains of work for them. The common areas remained disgusting especially the dumpster. There is no recycling. Wi-Fi never worked. Lots of days were your water will be shut off for hours due to maintenance. Pay for gated parking only for the parking lot gate to not work for months, so it was kept open. Please do not waste your money there. They are predatory and not worth the time. Beware most of the positive reviews are current and past staff trying to bump up the rating.

Ashley, our guide, was amazing! She was down-to-earth and honest. She made this tour enjoyable and peaceful. I loved how interactive she was which made this all the more better. She is part of the reason I would love to secure my spot! As far as the Village, it was very clean, welcoming, and had a divine atmosphere. I love the community interaction and appreciation. It smelled amazing. The security was top notch, it feels very safe. As far as amenities, there is so many. I love that I wouldn't only be paying for an apartment but also a clean home.

Great place, Great staff! My friends and I came by for a tour a few weeks back and were lucky enough to get our tour guide Aurora! She showed us all of the extra amenities and decent sized bedrooms/bathrooms. She also gave us all the information we needed and more. They was also a helpful board that had the costs of the other apartments, which helped us because the costs were a huge factor. She was able to tell us how much cheaper it is compared to the dorms(she even called my parents to explain the cost difference and benefits). She also went above any of the other tours we took and gave us some advice on resources to use as students to help with the costs of groceries like Cal fresh and the student cupboard. She even reached out to us to make sure we didn’t forget about the price increasing, which we made sure to sign before we forgot.(thank you!) We are all excited to live here in the fall!