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Bed mattress wardrobe dresser wall art bedroom at Canterbury Student Village in Canterbury Student Accommodation
Bed mattress dresser doorway colorful art bedroom at Canterbury Student Village in Canterbury Student Accommodation
Purple kitchen dining and living area living room at Canterbury Student Village in Canterbury Student Accommodation
Bed wardrobe desk and chair bedroom at Canterbury Student Village in Canterbury Student Accommodation
Toilet shower sink towel rack bathroom at Canterbury Student Village in Canterbury Student Accommodation
Kitchen dining and living area with sofa. at Canterbury Student Village in Canterbury Student Accommodation
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Reception desk with plant and hand sanitizer lobby at Canterbury Student Village in Canterbury Student Accommodation
Foosball table ping pong table seating area lounge at Canterbury Student Village in Canterbury Student Accommodation
Wooden picnic tables decorated wall exterior at Canterbury Student Village in Canterbury Student Accommodation
Sofas coffee table bulletin board living room at Canterbury Student Village in Canterbury Student Accommodation
Pool table with cues and dartboard lounge area at Canterbury Student Village in Canterbury Student Accommodation
Building entrance with office reception exterior at Canterbury Student Village in Canterbury Student Accommodation
Instant booking
Bed mattress wardrobe dresser wall art bedroom at Canterbury Student Village in Canterbury Student Accommodation
Instant booking
Bed mattress dresser doorway colorful art bedroom at Canterbury Student Village in Canterbury Student Accommodation
Purple kitchen dining and living area living room at Canterbury Student Village in Canterbury Student Accommodation
Bed wardrobe desk and chair bedroom at Canterbury Student Village in Canterbury Student Accommodation
Toilet shower sink towel rack bathroom at Canterbury Student Village in Canterbury Student Accommodation

Canterbury Student Village, canterbury

Parham Road Canterbury CT1 1YN

3.8(185)·Verified

For distance to university·City centre: 1.05 miles
Distance from city centre: 1.05 miles
Distance to your university :

Free cancellationNo visa · No payBills Incl.Private Room (12)Studio Flat (6)
25 weeks33 weeks48 weeks51 weeks
From £135 /weekPrivate Room · Studio Flat
5 Offers
1 More offers available
Over 10M+ students served till date

Book now, pay rent later, free cancellation

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About this property

Canterbury Student Village

Ditch the average and step into the iconic. Canterbury Student Village student accommodation is the ultimate destination for students seeking convenience, community, and choice in this historic city. Made up of three vibrant interconnected buildings—Behn Hall, Kentish House, and Tallis Court—this isn't just one block; it's an entire campus vibe built just for you, right on Parham Road.

The location is a major win, especially for those who despise the morning rush. For Canterbury Christ Church University (CCCU) students, you are looking at a super-fast and highly convenient Canterbury Christ Church University 10 minute walk to the main campus. That proximity is gold for those early lectures or late library sessions, making it a top contender for affordable student housing Canterbury near CCCU. For students at the University of Kent, the main campus is easily accessible via a short and regular University of Kent bus ride or cycle, with excellent transport links right on your doorstep. For those at UCA or Canterbury College, the central location ensures that no campus is ever out of reach.

Canterbury Student Village is designed to cater to every student’s preference, offering a huge mix of rooms. Whether you are a social butterfly looking for flatmates or a focused academic who needs total privacy, they've got your back.

  • En-Suite Rooms (Shared Flats): Choose from options like the value-packed Classic En-Suite (Behn Hall), the comfortable Deluxe En-Suite (Kentish House), or the highly desired Premier Luxe En-Suite (Behn Hall). You get a private bathroom and bedroom, but share a large, fully equipped kitchen and lounge with flatmates—the perfect formula for instant friends and low-cost fun.
     
  • Studio Rooms (Total Independence): Craving your own space? The village offers various self-contained studios, including the specially designed Wet Room Studio (Behn Hall) and the expansive Studio (various lower, upper & premium studio variants). These rooms are pure private luxury with your own en-suite and fitted kitchenette.

Every room type benefits from fixed and transparent all-inclusive student living Canterbury. That means one payment covers all utilities (gas, electricity, water), high-speed Wi-Fi, and contents insurance. This eliminates all the tedious admin and roommate arguments over bills, leaving you free to focus on dominating your degree and soaking up the student life. This wide range of options solidifies The Village as the best choice for an en-suite studio Canterbury.

Life at Canterbury Student Village

Life inside Canterbury Student Village student accommodation is a non-stop mix of social connection and secure, independent living, spread across its three distinct buildings (Behn Hall, Kentish House, Tallis Court), all contributing to the strong Canterbury Student Village communal vibe.

Facilities: The Village Vibe

The amenities here are top-tier, designed to make student life comfortable, convenient, and seriously fun.

  • Social Central: The property features massive communal lounges across the buildings. These are the social engines of the village, kitted out with TV screens, comfortable seating, and areas for hanging out with your flatmates from the Classic En-Suite (Tallis Court) cluster.
     
  • Games & Leisure: The dedicated games room is the go-to spot for unwinding, featuring pool, table tennis, and various games, ensuring there is always something to do. This strengthens the Canterbury Student Village communal atmosphere.
     
  • Outdoor Chill: The village includes accessible and spacious outdoor areas. These courtyards are perfect for study breaks, summer chilling, or safely socializing, which is a major perk for student accommodation Canterbury.
     
  • Study & Focus: While your room is great for work, the Village offers dedicated, quiet study rooms and areas, essential for group projects or individual focus time away from the shared kitchen.
     
  • Practical Perks: The complex simplifies chores with convenient on-site laundry facilities (card-operated), secure bike storage, and accessible parking (check availability and charges). Many rooms also come with dishwashers in the shared kitchens or studios.

Social Experience: Triple the Fun

The three-building setup actively encourages socializing, making it easy to build a massive circle of friends from day one.

  • Built-in Squads: Choosing any of the en-suite rooms, like the Deluxe En-Suite (Behn Hall), immediately places you within a small flat group, giving you an instant crew.
     
  • Village Events: The dedicated on-site management team is known for running a packed and popular social events calendar. Expect anything from free food drops and themed parties to contests and group outings, further boosting the Canterbury Student Village communal spirit.
     
  • Flexibility: The range of rooms, from shared en-suites to totally private Wet Room Studio (Kentish House) options, means you can tailor your social input to your mood—privacy when you need it, party when you want it.

Safety: Peace of Mind Policy

Security is a high priority, ensuring that Canterbury Student Village remains a safe haven for students.

  • 24/7 Security & Support: The property benefits from a visible on-site management team presence and 24/7 security coverage, including comprehensive CCTV surveillance throughout the complex.
     
  • Secure Access: Entry to the residences is strictly controlled via secure electronic key fob access systems to both the main buildings and individual flats/studios.
     
  • Maintenance & Management: A dedicated and responsive on-site team is available to handle maintenance requests and provide support, making the all-inclusive student living Canterbury experience genuinely stress-free.

Neighbourhood and Lifestyle near Canterbury Student Village

Choosing Canterbury Student Village student accommodation places you in a perfectly balanced location: close to campus, within easy reach of the city centre, and surrounded by essential amenities.

Academic Advantage

The location is ideal for day-to-day academic life:

  • CCCU Walk: That crucial Canterbury Christ Church University 10 minute walk is unbeatable for convenience.
     
  • UoK Commute: Regular public transport links ensure that the University of Kent bus ride is fast and simple, a key consideration for en-suite studio Canterbury choices.
     
  • UCA & College: The central-yet-suburban location offers easy access to the other colleges in the area.

The Canterbury Vibe

You are perfectly situated to enjoy both the essentials and the historic charm of Canterbury:

  • Retail & Groceries: Right near the Village, there is a large 24-hour Asda supermarket, making big grocery hauls incredibly easy—a huge advantage over city-centre living and essential for stocking the shared kitchen in your Classic En-Suite (Kentish House) flat.
     
  • City Centre Access: The historic Canterbury City Centre with its cathedrals, theatres (like The Marlowe), and famous river tours is a quick bus ride or a comfortable 20-minute walk away.
     
  • Dining & Nightlife: The nearby area is quickly developing with student-friendly dining options, and the main city centre bars, pubs, and restaurants are just a short journey away, meaning you get the best of both quiet study and lively nights out.
     
  • Transport Hub: The accommodation is well-served by local bus routes, and both Canterbury East and West train stations are easily reachable, making weekend trips simple.

This lifestyle offers the convenience of a campus close to essential amenities, all supported by the simplicity of all-inclusive student living Canterbury, confirming its status as highly desirable affordable student housing Canterbury.

Unique Highlights of Canterbury Student Village

Canterbury Student Village student accommodation is a powerhouse of choice and convenience, making it the top spot for an en-suite studio Canterbury.

  • Triple-Building Community: A massive, interconnected complex (Behn Hall, Kentish House, Tallis Court) creating a strong Canterbury Student Village communal environment.
     
  • CCCU Proximity: Unbeatable access via a Canterbury Christ Church University 10 minute walk.
     
  • Ultimate Choice: Offers a huge variety of room types, from Classic En-Suites to high-end Premier Luxe En-Suites and specialized Wet Room Studio (Behn Hall) units.
     
  • Stress-Free Finances: Fixed and simple all-inclusive student living Canterbury, covering all bills, Wi-Fi, and insurance.
     
  • Major Amenity Access: Located right next to a 24-hour Asda supermarket and good bus routes, enhancing the appeal of affordable student housing Canterbury.
     
  • Top Social Facilities: Features large communal lounges, a dedicated games room, and organized events to build community instantly.
     
  • Privacy Options: Provides total independence across various studios (Studio variants: lower, upper, & premium).
     
  • Dedicated Outdoor Space: Includes valued communal outdoor areas and courtyards for relaxing.
     
  • UoK Connectivity: Direct and easy University of Kent bus ride access from the site.
     
  • Professional Support: Highly secure with 24/7 staff support, on-site maintenance, and CCTV.

House of Student Take on Canterbury Student Village

If you're heading to Canterbury, stop scrolling now. Canterbury Student Village student accommodation is the undisputed location king for CCCU—that Canterbury Christ Church University 10 minute walk is non-negotiable. Plus, you’re literally next to a 24-hour Asda. Game over.

Whether you're after the shared fun of a Classic En-Suite (Kentish House) flat or the private luxury of a Wet Room Studio (Behn Hall) (en-suite studio Canterbury), this place has your vibe. Everything is covered by easy, all-inclusive student living Canterbury, making it seriously good affordable student housing Canterbury. The Canterbury Student Village communal spaces are massive, meaning you get the social buzz without sacrificing your privacy.

The Premier Luxe En-Suites and the Studios are the first to sell out every year. Contact House of Student now to secure your all-inclusive, perfectly positioned Canterbury room!

Who will love this property?

  • The CCCU Student: You prioritize the shortest possible walk to Canterbury Christ Church University (10 minute walk).
     
  • The Value Seeker: You want the benefits of central living while maintaining a focus on affordable student housing Canterbury.
     
  • The Social Butterfly: You thrive in a vibrant atmosphere and will use the Canterbury Student Village communal lounges and events.
     
  • The Independent Achiever: You require the total privacy of a self-contained unit (Wet Room Studio or Studio (various lower, upper & premium studio variants).
     
  • The Convenience King: You value having a 24-hour supermarket (Asda) and bus links right outside your door.
     
  • The Budget Planner: You need the security and fixed costs of all-inclusive student living Canterbury.
     
  • The Space Snob: You appreciate the option of premium rooms like the Deluxe En-Suite (Behn Hall) or Premier Luxe En-Suite (Kentish House).
     
  • The Kent Student: You need reliable access for the University of Kent bus ride to campus.
     
  • The Private Enthusiast: You prefer an en-suite studio Canterbury for maximum comfort and privacy.

Types of Rooms at Canterbury Student Village

Canterbury Student Village student accommodation offers flexible all-inclusive student living Canterbury across its three buildings:

  • Classic En-Suite (Behn Hall/Kentish House/Tallis Court): Private en-suite, sharing kitchen/lounge with flatmates—great value and social.
     
  • Deluxe En-Suite (Kentish House/Behn Hall): Larger en-suite room than the Classic, sharing communal areas.
     
  • Premier Luxe En-Suite (Behn Hall/Kentish House): Largest en-suite rooms in a shared flat, often with premium fixtures.
     
  • Wet Room Studio (Behn Hall/Kentish House): Self-contained private studio with en-suite and kitchenette, featuring a spacious wet room design.
     
  • Studio (various lower, upper & premium studio variants): Fully self-contained units with private kitchen and en-suite, offering total independence (en-suite studio Canterbury).

Universities near Canterbury Student Village

Canterbury Student Village student accommodation provides excellent access to:

The Village is strategically positioned for the entire Canterbury student body.

The House of Student Edge on Canterbury Student Village

It's the ultimate student power move: securing a room at Canterbury Student Village student accommodation. That effortless Canterbury Christ Church University 10 minute walk saves your life, and the 24-hour Asda next door is a financial and culinary hack.

Whether you snag a social Classic En-Suite or splurge on a private Premier Luxe En-Suite or Wet Room Studio (en-suite studio Canterbury), the experience is zero-stress with all-inclusive student living Canterbury. The strong Canterbury Student Village communal atmosphere, combined with the facilities, makes this the best affordable student housing Canterbury option near campus.

The Premier Luxe and Studio variants sell out first, guaranteed. Contact House of Student now to secure your all-inclusive, perfectly connected Canterbury room!

 


Amenities - what's included

Everything's covered, nothing hidden

Student services

Onsite laundryOn-site maintenanceVending machineBike storage

Student life

Games roomCommon room

Student safety

On-site security24-hour securityCctvSecure door entry

Rent including

Water billHeating billGas billElectricity bill

Amenities - what's included

Everything's covered, nothing hidden

Student services

Onsite laundryOn-site maintenanceVending machineBike storage

Student life

Games roomCommon room

Student safety

On-site security24-hour securityCctvSecure door entry

Rent including

Water billHeating billGas billElectricity bill

Trusted by students worldwide

2.5M+ Verified student rooms|190+ Countries served|100% Secured

Room types

Pick your space

Bed wardrobe desk chair red carpet bedroom at Canterbury Student Village in Canterbury Student Accommodation
Private Room

Classic En-Suite Lower Ground Floor, Kentish House

1 3/4 Bed | 
Ensuite bathroom
+10 more

Tenancy 51 week

3 OffersRefer your friends and get up to £400 cashback and more!
3 OffersRefer your friends and get up to £400 cashback and more!

1 Tenancy options

From£135 /week

Bed wardrobe desk and chair bedroom at Canterbury Student Village in Canterbury Student Accommodation
Private Room

Classic En-Suite Lower Ground Floor, Behn Hall

1 Single bed | 
Ensuite bathroom
+12 more

Tenancy 51 week | 48 week

4 OffersRefer your friends and get up to £400 cashback and more!
4 OffersRefer your friends and get up to £400 cashback and more!

2 Tenancy options

From£135 /week

Desk bed wardrobe with window bedroom at Canterbury Student Village in Canterbury Student Accommodation
Private Room

Classic En-Suite Behn Hall

1 Single bed | 
Ensuite bathroom
+6 more

Tenancy 51 week | 48 week | 33 week

4 OffersRefer your friends and get up to £400 cashback and more!
4 OffersRefer your friends and get up to £400 cashback and more!

3 Tenancy options

From£150 /week

Bed with colorful pillows and artwork bedroom at Canterbury Student Village in Canterbury Student Accommodation
Private Room

Classic En-Suite Kentish House

1 Single bed | 
Ensuite bathroom
+7 more

Tenancy 25 week | 51 week | 48 week

4 OffersRefer your friends and get up to £400 cashback and more!
4 OffersRefer your friends and get up to £400 cashback and more!

3 Tenancy options

From£150 /week

Browse all 18 rooms

Pricing comparison across rooms type

Find the right fit for your budget

Room typePer weekFull term
Classic En-Suite Lower Ground Floor, Kentish House£135£6,885
Classic En-Suite Lower Ground Floor, Behn Hall£135£6,885
Classic En-Suite Behn Hall£150£7,650
Classic En-Suite Kentish House£150£7,650

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Upfront Booking Cost

House of Student - service feeNone
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Note: Once the lease is approved by the landlord. You will be required to pay the instalment or full rent payment.

Where you'll be - Location

Parham Road Canterbury CT1 1YN

Parham Road Canterbury CT1 1YN

Review and ratings

What students say

3.8
(185)·Verified
Showing 3 of 5
J

jj

1.0

My experience at Canterbury Student Village has been extremely disappointing and concerning from the very start. When I first moved in, my flat and room were in an unliveable condition — there was dirt swept behind the bed, the kitchen contained mouldy, decayed food frozen to the fridge, and it was clear no cleaning staff had entered since the previous occupants left. The state of the flat felt borderline a biohazard. When I raised this issue, the staff member on duty initially tried to justify the situation by saying this was “the cheapest accommodation in Canterbury,” which is not true and completely irrelevant — no level of pricing excuses giving students a filthy, unsafe room. After a long discussion, I was only offered a room change when the manager arrived. The manager’s response was unprofessional, even suggesting I cancel my booking because she thought I would “give her a headache” later for reporting issues. The second room I received was only slightly better. It still had spiders, stains on the carpet, and an old mattress, but at least it was somewhat habitable. However, the problems continued. A few weeks later, the blinds fell down — they had been attached with a single screw, a clear safety hazard. Other ongoing issues include: Weak, unreliable Wi-Fi that has gone down multiple times, making studying extremely difficult. Poor parcel handling — parcels arriving over the weekend aren’t collected, and even when they are, you often have to wait more than a day for a QR code before being allowed to pick them up. Visible neglect in the building, such as a hole in the wall near the entrance that was “repaired” by crudely hammering a piece of wood over it, and a persistent unpleasant smell on entry. Most recently, no hot water for two days, and when I asked staff what to do, I was told to “use a kettle” to heat water — a completely unsafe and unacceptable suggestion. When I asked for temporary access to another room to shower, they refused to help, saying I could only do so during reception hours. It’s clear that serious health, safety, and management issues exist here, and many problems are either ignored or handled very slowly. I’m genuinely considering taking this matter to small claims court due to the poor living conditions, lack of duty of care, and negligence I’ve experienced. I would strongly advise future students to avoid Canterbury Student Village until major improvements are made in cleanliness, safety, and management professionalism.

GB

Godwins Braimoh

1.0

A lot to say about this place. The fact this accommodation had a 2.6 rating a few weeks ago and it’s suddenly jumped to 3.8 is telling, despite there being only one 5 star review in this timeframe. The only good things about this place are its prices and ok room size. The cons, there’s a lot of cons. Trying to communicate with Cloud student homes is like trying to talk to a ghost. They respond to emails incredibly slow and they won’t even pick up the phone. Upon arriving in my room, the floor was dirty, the toilet had human waste in it and on the toilet seat. The drawers still had food inside and dust was everywhere. When I questioned the manager she told me I should have booked an appointment of arrival so it could be cleaned properly. Even though I did book an appointment scheduled 2 hours before I actually got into my room. For the next 2 weeks my cluster didn’t have a microwave for 2 whole weeks. For 5 days, the building didn’t have running hot water. For nearly 2 days there wasn’t any working WiFi. As I write now the WiFi isn’t working and even if it does, sometimes it’s slow to the point my phone will connect to mobile data instead. I also had to wait 2 weeks for my cluster’s stove to be replaced and the cleaners barely do any work in the kitchen. I’d like to be generous but there’s far too many issues to be ignored and my experience going by the other reviews isn’t unique either. I would advise living at this accommodation unless you need to save money. God bless.

SS

Saira Shinwari

1.0

Not a good experience at all with cloud student homes. I applied for accommodation here and first impressions were not good. Cobwebs and insects in the corner of the bedroom and a mattress so springy and uncomfortable. The keycard to my room didn’t even work on my first night there. On my 2nd day there I was just chilling on my bed when some worker just opened my door. I mean what if I was just getting out the shower or changing. It is so unacceptable! When he opened the door (literally wide open!) he said, “oh sorry” and I said, “are you here to fix my keycard for my room” he said “yes” and shut the door and just left and didn’t do anything. Regardless of whether him opening the door was a mistake or not, it is not ok for an unauthorised entry into my room to occur. Especially when I’m paying 7k for it. And in my section, all the rooms that were clearly unoccupied had their doors fully open and the beds up (as they are storage beds that can be lifted). And my room is right at the end and one room opposite me and one room next to me the doors were fully shut clearly indicating they were occupied so it was quite silly for someone to walk past many unoccupied rooms and used a keycard to open it with no knock or anything. I told my mum about this, and she was not happy at all as well and she wanted me to leave straight away after this incident had happened. After re-reading the contract again it was a clear breach when the guy opened my door without prior, written notice therefore, we should have the tenancy cancelled and not be liable for rent. As firstly why am I going to pay rent for a place that does things like that and clearly doesn’t clean the room before a new tenant moves in. We spoke to the property manager who was helpful, and she said to me and mum that the tenancy would be cancelled. That was all ok initially, but they have been trying to take the rent from me which I should not have to pay, so I went back telling them that I have received notifications about rent and then the property manager said to me that you still must pay rent until a replacement tenant is found. This is understandable if I was just no longer wanting to stay there. However, due to what happened it should not make me have to find a replacement and still pay rent. The tenancy should just be cancelled and that’s that. Overall, I wouldn’t sign a contract here, Just Don’t Do It! The reviews on their page are already bad I’m only adding fuel to the fire.

MR

m rby

1.0

AVOID AT ALL COST! 5 STAR REVIEWS GOT TO BE FAKE ! ive been living here for a good month now and have been trying to find every way to move out. The money paid for an ensuite here isnt worth a penny , stupid pricing for it to be this far out , have 0 to no facilities , ping pong and pool table shown in pictures were a lie ( they dont exist ) , outside benches and areas are broken and always disgusting . Let alone the rooms and apartments..... I moved in to the delightful information of "we havent cleaned since the last tenants " - the walls are dirty , scratched up , full of blue tack (and this isnt just my room) - the carpet was never thoroughly cleaned - THEY TRIED TO GET ME TO KEEP THE OLD TENANTS MATTRESS - Full of bedbugs and mites - Furniture in the kitchen and rooms are either broken or barely working The toilets are also grimy and hadn't been cleaned , only got cleaned after 4 times of asking and still wasnt a great job . - The shower is cold , water doesnt run hot at all . The Staff and Maintenece team are practically useless , they dont reply to tickets unless you plead for them to come by the reception , and thats if you dont get ignored. Then comes the WIFI . For a **STUDENT** Accom you would expect the wifi to be of standards at the VERY least .. its almost impossible to dowload files without it crashing on you and disconnecting , and FORGET about playing games since the ping is always 100ms +. Genuinley hope people see this post and avoid coming here these lot do not deserve a penny of anyones money .

S

SuperJoe

1.0

I dropped off my daughter here nearly 2 weeks ago and she was one of the first to move in. This is my honest opinions as a Father. Cleanliness on Arrival: The whole unit was dirty with lots of dead insects, cobwebs and dust in the rooms and communal areas. State of Room: Terrible. The mattress was the worst mattress I have ever seen and I could fold it like a slice of bread. Sitting on it was like sitting on a piece of cardboard. It had no buoyancy at all and is long past its usable state. Many things do not work correctly like the mini fridge and shower and although this has all been documented in an online inventory form, apart from an acknowledgement email, no further communication has been received as to if, and when any of these will be fixed. Urban Student Life: The worst thing I have found about this place is the way the management of Urban Student Life is actually setup. When Students contract with USL, they think they are contracting with USL and will receive a similar service to everyone else living there. In fact, the rooms are split up and owned by seperate investors and depending on which investor owns your block, your experience can be very different. For example, my daughter's room is actually owned and managed by cloudstudenthomes.co.uk. She has this terrible mattress (and still does), but literally in the rooms next door (which are owned by different investors), they have newer comfortable mattresses (see pictures). Another example is the Cloud Homes rooms did not have a Student Welcome Box (with a few drinks and snacks) or welcome information leaflet which was actually branded as USL. The latter actually had very useful information like Fire Evacuation information and emergency numbers. Other investor owned rooms did have this. After phoning the office, we did secure a welcome box, but this should be provided by Cloud Homes as standard, especially as it contains Health and Safety information and as it is branded USL, which is who we thought we had contracted with. On-Site Staff: I literally do not know what the staff are there for except to loan out the Vacuum cleaners and provide keys. Any questions about the room or flats and you are met with the standard answer “You'll have to contact the investors”, in our case, Cloud Homes, who when you contact apologise for not being up to standard, but have failed to act so far. No replacement mattress has come despite repeated emails and calls or any response on problematic items from the inventory. I have actually had my daughter crying down the phone to me because she cannot sleep, due to the poor mattress. So in summary for all you prospective students, foreign students and parents, I would not recommend this place and if you do come here, I would perform due. diligence about who you are actually contracting with and what differences you can expect as you'll be paying the same rent, but won't have the same experience! Should the experience improve, I will gladly change my review to reflect any improvement.

J

jj

1.0

My experience at Canterbury Student Village has been extremely disappointing and concerning from the very start. When I first moved in, my flat and room were in an unliveable condition — there was dirt swept behind the bed, the kitchen contained mouldy, decayed food frozen to the fridge, and it was clear no cleaning staff had entered since the previous occupants left. The state of the flat felt borderline a biohazard. When I raised this issue, the staff member on duty initially tried to justify the situation by saying this was “the cheapest accommodation in Canterbury,” which is not true and completely irrelevant — no level of pricing excuses giving students a filthy, unsafe room. After a long discussion, I was only offered a room change when the manager arrived. The manager’s response was unprofessional, even suggesting I cancel my booking because she thought I would “give her a headache” later for reporting issues. The second room I received was only slightly better. It still had spiders, stains on the carpet, and an old mattress, but at least it was somewhat habitable. However, the problems continued. A few weeks later, the blinds fell down — they had been attached with a single screw, a clear safety hazard. Other ongoing issues include: Weak, unreliable Wi-Fi that has gone down multiple times, making studying extremely difficult. Poor parcel handling — parcels arriving over the weekend aren’t collected, and even when they are, you often have to wait more than a day for a QR code before being allowed to pick them up. Visible neglect in the building, such as a hole in the wall near the entrance that was “repaired” by crudely hammering a piece of wood over it, and a persistent unpleasant smell on entry. Most recently, no hot water for two days, and when I asked staff what to do, I was told to “use a kettle” to heat water — a completely unsafe and unacceptable suggestion. When I asked for temporary access to another room to shower, they refused to help, saying I could only do so during reception hours. It’s clear that serious health, safety, and management issues exist here, and many problems are either ignored or handled very slowly. I’m genuinely considering taking this matter to small claims court due to the poor living conditions, lack of duty of care, and negligence I’ve experienced. I would strongly advise future students to avoid Canterbury Student Village until major improvements are made in cleanliness, safety, and management professionalism.

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Free cancellation within the cooling-off period.

Common questions

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To secure your choice of student accommodation you are required to pay a holding fee of £250.00. At the start of your tenancy £230.00 of the holding fee will be converted to a deposit protection scheme, which will be fully refunded at the end of the tenancy less damage or other charges incurred. £20.00 of this is a non-refundable booking fee.  International Students paying with a credit card or Non - EU debit card will have a 2% charge on the total amount being paid. However, there is no charge for payments using a UK or EU debit card.

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Next steps to book your room

1

Submit your booking form today by paying a small refundable deposit.

2

You will receive a tenancy agreement with the room reserved under your name.

3

The property will complete the room allocation. If you change your mind, you can still cancel for free and receive a full deposit refund within the cooling-off period specified in your agreement.

4

Pay your rent at a later date, in accordance with the payment terms outlined in the agreement.

87% students complete the full booking flow in under 7 minutes.

Canterbury Student Village, canterbury

Rooms from£135 /week
Free cancellation
5 Offers
1 More offers available
Over 10M+ students served till date

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£135/week
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