Edge 1120, toledo-oh

RUN DO NOT LIVE HERE⚠️! This place is a complete nightmare once you actually move in. The management is beyond useless and will ignore you even in serious and dangerous situations. I was literally assaulted by my roommate and their only solution was to throw me into another unit like none of it mattered and didn’t introduce or tell me about the new roommates. Even then they somehow managed to mess THAT up too by giving me the wrong room number on the paperwork and email, so I had to move all my stuff twice completely by myself. Maintenance is a joke. They come in, pretend to fix things, leave, and absolutely nothing changes. And sometimes enter into your unit WITHOUT LETTING YOU KNOW. People also break into your unit as well .Problems stay broken for weeks while they act like everything is “resolved.” The apartments are dirty, poorly maintained, and if the previous tenant leaves behind trash or broken furniture, congratulations because now YOU are somehow responsible for it. The charges are ridiculous and make no sense. Rent can randomly jump hundreds of dollars higher because of “weather” or random fees they barely explain. Be prepared to constantly pay more than expected 200+. The ONLY thing this place has going for it is the aesthetic. It looks nice online and during tours, but living here is a completely different story. Behind the fake luxury is horrible management, stress, safety issues, and constant frustration. I genuinely cannot wait for my lease to end. Worst living experience I have ever had.

Maggie gave us such a great tour at Edge 1120! She was super welcoming, informative, and made the whole experience feel comfortable and exciting. She also took the time to really help my son with all of his questions and made sure we both felt confident about everything. You can tell she genuinely cares about the residents and loves what she does. Thank you again, Maggie!

I recently toured Edge 1120 Apartments and had a great experience thanks to Ava. She was super helpful, informative, and made the whole process feel easy and comfortable. She took the time to answer all of my questions and really made sure I understood everything, which I appreciated a lot. Ava also helped ease any concerns I had about moving in and made me feel confident in my decision. Overall, it was a really positive experience, and her professionalism and friendliness definitely stood out.

Living here has been terrible for the past two years. Maintenance is absolutely terrible and is awful to deal with. We were gone for 2 weeks last summer in August and our refrigerator’s breaker was tripped because of the fridge’s wiring going bad. We had a ton of frozen meat in the freezer that all spoiled and got insanely infested with flies and maggots in the heat of summer. Upon return the apartment had a horrid smell. We were told that this is our problem and they can’t do anything. We scrubbed the fridge and tried deodorizing it but everything we put in there would end up smelling and tasting like rotten meat. The entire downstairs also smelled like this. One night I went downstairs and there was a very intense burning plastic smell. Turns out the fridge was going bad but they refused to even check it when we first raised the concern. We eventually did get a new fridge but only after it started burning. Our microwave also stopped working. We submitted a work order and they came and checked it out and said it was fine. It literally wouldn’t work. When we said it’s still not working they told us they inspected it and said it was fine. They went to check again and realized it was indeed broken. It took over a month to get a new microwave. Recently our kitchen and bathroom was flooded with poop after a storm. We had industrial sized fans running for a week straight. They also apparently lost our key for our apartment so they changed our locks without telling anyone and I got locked out of the apartment at night when none of my roommates were there. There were many other problems but these were the most frustrating. If you need maintenance, prepare to wait a month and for it to be half hearted. Also look at the recent reviews. All of the good reviews are people that only toured, they haven’t lived here.

The marketing of amenities is a part of what attracted me to these apartments, but they are poor. The pool is disgusting, no air conditioning in the gym worth dirty equipment, and no coffee machine as advertised. The facilities are normally quite unsanitary. Trash is all over the floors, elevators and outside. Staff is rude and maintenance is slow. Would not recommend if looking for a clean place to stay.