Mills Property Management, brookings-sd

I recently moved into a property Mills owns and I have had nothing but a positive experience. From the application process to actual move in, there have been no issues that have prevented me from living in the property I do now. I absolutely love the place, and I'm really grateful to have found it. The neighbors are wonderful, and the space itself is exactly what I wanted. Meagan Kronke is absolutely wonderful to work with as well. She made the entire process super smooth and was always responsive and courteous. I'm very happy with my new place.

Showed up on move-in day and found out the apartment I was promised wasn’t even ready. No heads-up, nothing. The property manager was just as clueless and only found out when I got there — seriously? Then she tells me to move into a completely different unit, after I was told to set up renters insurance, utilities, and Wi-Fi for the original one. Total mess. Honestly, worst experience I’ve had with a property management company.

this place is a joke ended up with bed bugs and told them about it they told me i have to be the one to pay for it mind you the first on we seen was like 2 days after we moved in would would not recommend renting from these people unless you or your parents have deep pockets

Shanna Ward wouldn't answer my questions about a lease and the intent to rent form and said if I didn't sign the form that day regardless she would cancel my app. I told her I don't sign those kinds of documents without fully understanding them. She ignored that email and cancelled the app and said I can't reapply for 6 months. She also forced me to have very little time to get approved saying I had to take the property right away as her team ate up a 30 day window approving me so I had no way of getting movers etc. You have been warned in dealing with her.

Kudos to Mills for giving me back most of my deposit!! Even though I'm a responsible renter other rental companies always seem to make my deposit disappear. Andrew Wegner was great to work with, even when we had to get out of our lease early due to military service. They did a great job communicating with us about maintenance visits as well. The apartment was a great price, well maintained and had a good feeling for the neighborhood.